It was my first time on AA, and I was not sure what to expect on this 4hr and 12-minute flight from Atlanta to Los Angeles. The aircraft had originated in Dallas, and from the moment you stepped on board, you could feel the warm southern hospitality. I can’t say enough for the crew on this flight, they were polite, friendly and I even saw them go above and beyond for a few passengers.
During the check-in process, I decided to book and pay for an exit row seat, $40 well spent, in my opinion
PRÉ-COMMANDER
AA does not offer free meals on most flights within the USA if you want to view the Inflight Feed guide you can do so ici. You can pre-order a meal of your choice via their website or app from 30 days up to 24 hours before departure. The meal options I could pre-order included:
Pre-order meals are available on most AA services depending on your departure time and flight length.
Snacks are available from 5 a.m to 8 p.m on flights over 700 miles (roughly 2+ hour flights).
Breakfast is available from 5 a.m. to 9:45 a.m on flights over 1,100 miles (roughly 3+ hour flights).
Light meals are available from 9:45 a.m to 8 p.m on flights over 1,100 miles (roughly 3+ hour flights).
When making your meal order online, you do not pay for it when making the booking; you pay with a credit card inflight.
INFLIGHT SERVICE
Thirty-five minutes after takeoff the drinks carts rolled into the cabin, and a few minutes later, the food cart followed. I was seated about midway down the cabin on their A321 aircraft, and the trolleys reached my row within 20 minutes. I was asked if I wanted to buy any food but explained that I had pre-ordered. The crew member advised that she did not have a pre-order meal for me. However, she could accommodate my request for the Zoes Kitchen Hummus Duo. She took my credit card for payment and gave me my meal promptly.
A few minutes after receiving my meal, the drinks cart which was operated by two crew members came past my row to take orders. I ordered a complimentary tomato juice, and the flight attendant also handed me a packet of pretzels.
Here’s a look at the ingredient list for the Hummus Duo Box.
The hummus box came with fresh carrots and cucumber, and some pita bread. One part was drizzled with a flavorful pesto, while the other was topped with a Kalamata olive. It was served chilled, which I appreciated, and it was a great light and fresh option to devour inflight. At $9.99, I thought the price was a little high. However, you have to remember you’re eating at 35,000ft, and not buying it from your local store. I understand the complexities of airline catering and the logistics involved to cater flights; it’s not an easy task; hence, why prices are higher.
About an hour before landing the friendly crew passed through the cabin once more to offer additional snacks and drinks.
Here’s a look at the November 2019 menu, I believe AA change this quite regularly.
Overall, I enjoyed my first experience with AA; the pre-order meal process was simple and easy to use (even though the crew did not receive my order). I have a feeling that this happened because I changed my order many times before the flight, perhaps I created some glitch in the system. I look forward to another trip with AA in the future.