In this special series of posts Marine Hamou of http://marineslongweekend.com takes us on a journey to find out what happens beyond the economy class curtain in business class! Today it’s a United Airlines transatlantic service and we wonder if the the airline on par with its competitors in premium class? Let’s take a look at their BusinessFirst dining experience on this Geneva-Washington bound flight.

THE DRINKS MENU

Surprisingly, United doesn’t detail the wine and champagne menu in Business class (probably because there is nothing to write home about), so it’s a case of mystery red or white. I do wonder thought if selecting a wine solely based on its color is sufficient for premium passengers when it seems that other airlines on similar routes have a detailed wine and champagne menu.

Nevertheless for my pre departure drink I chose the Nicolas Feuillate champagne but was rather shocked to see it delivered in a plastic cup along with chewy warm nuts (yes chewy!).

Not off to a great start however the rest of the menu seems like a safe bet. Surely nothing can go wrong with classics such as a salmon appetiser, an inflight steak and a chicken sandwich before landing, right?

THE FOOD EXPERIENCE

Well, unfortunately, the entire inflight food experience was a bit of a miss. Bread options consisted of the classic white and grain, “bretzel” bread and under-cooked garlic bread.

The salmon appetizer was dry, tasteless and the wasabi mayonnaise was overly salted (and the consistency was more like a paste rather than a creamy one).

IF.SALMON

The steak was overcooked and the marsala sauce was too salty, added to this the overcooked carrots and peas had a very strange goat cheese aftertaste. The presentation itself was very disappointing, as the different parts of the meal seemed to have been “thrown” on the plate rather than dressed.

IF.STEAK

As for dessert, United offers its signature Sundae on all its flights. Served from the cart, there is a choice of caramel or chocolate sauce, with strawberries and almonds as toppings. Somehow after such a disappointing lunch some fresh fruits or a more elaborate dessert selection would have been welcomed.

if.CART

THE FINAL MEAL SERVICE

Now, United kept the worst for last. As a pre-landing snack, the menu offered only one option: a chicken sandwich. Again, one wonders what can go wrong with such a simple and uncomplicated snack and this is where United surprises again, but for all the wrong reasons.

IF.SWICHBEFORE

Instead of a sandwich (club, baguette or even a wrap), a burrito style snack was served. Inside? A mystery filling of mixed vegetables, creamy sauce and what must have been chicken in another life, the whole thing was tasteless and looked like…Well take a look, need we say more!

IF.SWICHAFTER

Even the fruit salad had seen better days and the Lily O’briens chocolates looked like they had been forgotten in the freezer on several transatlantic flights before being served.

THE VERDICT?

Having mostly flown on European carriers on US bound routes, it was interesting to compare products with an American carrier. While the seat, the crew (which were fantastic on this flight) and the general state of the aircraft was competitive with the likes of Lufthansa, Swiss, BA or even Air Canada in Business Class, in terms of dining options in the sky, United has (a lot of) room for improvement.

Marine will take us on another journey next month to test out First Class flying in the USA. In the mean time if you have an airline food blog post and you would like to share it with the world just as Marine did, get in touch with us!

So what did you think of this United Airlines meal offering?